




Job Summary: This Control Tower Supervisor position involves structuring and implementing control tower operations, creating and documenting processes, and developing the customer service team. Key Highlights: 1. Structure and implement the customer service control tower operation 2. Create and document customer service processes 3. Recruit, train, and develop the customer service team Human Resources Consulting is hiring a Control Tower Supervisor in Nova Lima. JBRH Consulting provides specialized services in human resources and business management. With an experienced team, it seeks customized solutions for organizational development. **What will you do in this role?:** Structure and implement the customer service control tower operation in partnership with the operations department. Create and document processes (POCs, service workflows, routine procedures). Recruit, train, and develop the customer service team. Perform tasks relevant to the Control Tower Supervisor routine. This position is based in Nova Lima / MG. If you have prior experience as Operations Coordinator, Air Traffic Supervisor, Flight Control Manager, or Monitoring Supervisor, you may meet the requirements for this position. **Company Offer:*** Salary: BRL 3,600.00 * ✔ Night Shift Allowance * ✔ On-site Meal * ✔ Meal Voucher * ✔ Transportation Voucher * ✔ Health Insurance **Other Information:*** Contract Type: Permanent * Schedule: Full-time * Work Hours: 12×36 Shift Rotation. **WANT TO APPLY FOR THIS POSITION?** ---------------------------------- * Review all information related to this job on Jobbol and apply for free. ***Work Location:*** *On-site in Nova Lima / MG* ***Application Deadline:*** *12/26/2025* ***Expected Start Date:*** *01/03/2026* ***JobId.:*** *29381417022* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.*


