**Company Description** MERCURE\- BELO HORIZONTE LOURDES **Job Description** Attend customers and provide support in organizing and managing events, ensuring excellence standards in service and brand representation. * Attend customers (in person or by phone), providing information and clarifying general questions regarding event organization. * Prepare commercial proposals based on predefined standards and conduct follow\-up with customers to confirm the event. * Support the department in event organization, maintaining contact with suppliers, monitoring administrative procedures, and verifying all required infrastructure (room setup, equipment, coffee\-break schedules, etc.). * Provide full support and assistance to customers during the event. * Conduct post\-sales activities, checking customer satisfaction levels regarding services provided. **Qualifications** EDUCATION Minimum\- Currently pursuing a bachelor's degree in Tourism, Hospitality, or a related field Desirable \- Experience in the events industry
João Silva
Indeed · HR
João Silva
Indeed · HR
