**Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Work with high-value condominiums, prospecting new customers for Claro products (fixed-line and mobile); * Monetize existing Claro customers by offering the company’s full range of services—especially mobile—or enhancing their current offerings; * Retain and insulate high-value condominium customers by delivering a market-differentiating experience; * Manage a pre-established portfolio of condominiums, being fully accountable for all sales, quality, and customer base indicators; * Maintain strong relationships with internal support, technical, and commercial departments; * Conduct on-site shifts at condominiums to boost sales and strengthen customer loyalty; * Provide emergency support for your assigned condominium portfolio to resolve issues promptly; * Execute marketing initiatives across your condominium portfolio. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates genuine interest and curiosity in understanding customers, their behaviors, and preferences—so as to meet and exceed their expectations; * Shows consistent commitment to learning, teaching, and developing others, fostering a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to challenge existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business—balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Reside in or have easy access to Belo Horizonte; * Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields; * Proficiency in Microsoft Office suite; * Prior experience in commercial roles, business management, and customer relationship management; * Own vehicle and valid Brazilian driver’s license (Category B). **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental insurance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Longevity recognition program; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious workplace. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the country’s best and most comprehensive connectivity infrastructure. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other accolades. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability net gains for over five years—and in 2022 alone, we acquired 1.2 million ported lines. And there’s more: we **innovate** our products and services to better serve our users! Today, we offer solutions in **entertainment** (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), **finance** (Claro Pay), and beyond! We also have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. Additionally, we foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people to build a better future—combining our services with social investments in **education and citizenship** projects. **So, does this match? #JoinClaro and help us build the new, together!**