COMMERCIAL REPRESENTATIVE - BETIM

Description

Job Summary: A sales professional responsible for lead prospecting, lead handling, needs qualification, proposal development, and tracking of commercial KPIs. Key Highlights: 1. Engaging in lead prospecting and lead handling, with a focus on customer excellence 2. Building relationships and negotiating with an owner's mindset 3. Using CRM, Microsoft Office Suite, and having experience in B2B sales * Conduct outbound prospecting and handle inbound leads, initiating first contact within one business hour; * Update CRM, sales pipeline, and follow-up schedule daily; record all interactions; * Qualify customer needs, gather basic scope information, and prepare commercial proposals; * Monitor the opening and progress of technical tickets raised by other departments, keeping customers informed until resolution; * Availability for occasional client visits and site visits within the region; * Build strong relationships with support, logistics, maintenance, credit, and billing departments to ensure smooth processes and excellent customer service; * Negotiate within the branch's pricing and discount policies; request exceptions when necessary; * Track personal KPIs: conversion rate, sales cycle, revenue, margin, NPS, and response time; * Participate diligently in weekly commercial rituals—including pipeline reviews and lessons learned—with disciplined CRM documentation; * Act with an owner's mindset, prioritizing revenue predictability and quality of customer experience. **Responsibilities and Duties** * Completed or currently pursuing a bachelor's degree; * Valid Brazilian driver's license (Category B) and availability for regional travel; * Intermediate-level proficiency with CRM systems (e.g., HubSpot or similar); * Intermediate-level Microsoft Office skills—spreadsheets, simple controls, and presentations; * Experience in B2B sales or customer service; * Experience in equipment rental is a plus (aerial platforms, generators, air compressors, lighting towers, yellow-line and white-line equipment); * Basic BI knowledge for dashboard interpretation (e.g., Power BI or equivalent). **Requirements and Qualifications** * Clear communication, organization, prioritization, negotiation skills, discipline in commercial rituals, and CRM documentation; * Owner's mindset, result-oriented with emphasis on service quality. Armac is a national reference in specialized and complex services, equipment rental, and sale of pre-owned equipment. The company strongly serves key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Having celebrated its 30th anniversary in 2024, Armac has a clearly defined purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions—guided by humility, an owner’s attitude, and courage—is part of Armac’s daily practice. A company operating across all regions of Brazil, offering positions across diverse functions, departments, and segments—employing professionals in offices, workshops, operations, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation and for business evolution. Our internal training and qualification programs equip our professionals to operate efficiently and safely across all segments. We strive to deliver maximum value to our customers. But more than that, our responsibility is to build value for society as a whole. We understand that contributing to raising productivity across the entire value chain is essential to enabling the major transformations needed for the country. Creating and building opportunities and development for an increasingly productive and sustainable world. Transforming the future today—serving those who produce, those who make Brazil happen, whether in the countryside or in cities. Join our team!