CRM Assistant

Description

Job Summary: A CRM Assistant will handle appointments, prospect leads, and enter information into the scheduling system, contributing to an enhanced customer experience. Key Highlights: 1. Work for a major automotive industry company 2. Conduct both proactive and reactive service appointments 3. Create beautiful experiences for customers Are you passionate about customer service? Would you like to work for a major company? Then join us in creating beautiful experiences for our customers! Apply now for our CRM Assistant opportunity. We would love to meet you! **Responsibilities and Duties** * Conduct both proactive and reactive service appointments; * Prospect leads from vehicle manufacturers; * Schedule appointments via telephone and email; * Enter clear and accurate information into the service schedule; * Perform other related tasks assigned by immediate management. **Requirements and Qualifications** * Completed High School education; * Basic knowledge of Microsoft Office Suite required; * Experience in customer service; * Familiarity with service scheduling systems is a plus. **Additional Information** **Work Location:** **Working Hours:** **Salary: if applicable to the job posting** **Benefits** * Transportation allowance; * Meal allowance; * Health insurance; * Dental insurance; * Life insurance, at no cost to the employee; * Various partnerships and agreements (e.g., universities, language schools); * “Welcome Baby” Program; * “I Recommend Roma” Program; * Partnership with SESC, offering access to theaters, hotels, excursions, and other activities; * Discounts on products and services offered by Group companies We are one of the largest automotive sector companies in Brazil! With over 40 years of history, we seamlessly transition from “*uai*” to “*caraca*”, expertly accelerating across two- and four-wheeled vehicles in the states of Minas Gerais and Rio de Janeiro. We operate more than 40 units representing brands including Fiat, Ford, Yamaha, Citroën, Peugeot, Renault, Jeep, Toyota, Volkswagen, and RAM. Our expansive administrative headquarters serves as a benchmark for modernization. We continue innovating through business management focused on customer satisfaction and employee appreciation. We invite you to explore our employment opportunities. \#JoinRoma