Restaurant Manager

Description

Job Summary: Kiosk Manager to supervise operations, performance management, inventory control, and customer service in an environment that values care, authenticity, and excellence. Key Highlights: 1. Opportunity to manage the operation of an artisanal gelato kiosk. 2. Focus on results and strategies to boost sales performance. 3. Work in an environment that values talent and dedication. **Description and Responsibilities:** **Working Hours:** 12:00 \- 20:00 **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT **About Grupo CDF de Comércio** Grupo CDF de Comércio is one of the franchisees of Italien, a leading brand in artisanal gelatos made with high-quality Italian and Brazilian ingredients. Our purpose is to provide customers with moments of flavor and lightness, emphasizing care, authenticity, and excellence in every detail. If you value personalized customer service, enjoy working in a team, and wish to grow in an environment that recognizes talent and dedication, this position is for you. **Your Responsibilities:** * Operations Management: Ensure the kiosk operates fully, maintaining the brand’s standards for quality, customer service, organization, and hygiene. * Performance Management: Monitor sales targets, performance indicators, average transaction value, and productivity; develop strategies to enhance kiosk results. * Inventory Control: Place orders, manage product expiration dates and storage, prevent losses, and ensure adequate stock levels. * Customer Service: Guarantee excellent customer service, directly supporting operations when needed and resolving potential conflicts or complaints. * Administrative Management: Manage work schedules, timekeeping, cash register closing, reconciliation of funds, and other administrative routines of the kiosk. * Brand Standardization: Ensure the kiosk consistently complies with Italien Gelato’s visual, operational, and experiential standards. **Work Location \- Shopping Boulevard** **Requirements:** **Requirements:** * Completed high school education * Availability to work on a 6x1 rotating schedule **Benefits:** * Medical assistance * Dental assistance * Life insurance * Profit-sharing program * Transportation allowance * Meal allowance **Benefits:** No benefits reported