Customer Service

Description

Job Summary: Subway Customer Service Associate focused on courteous customer service, product assembly, and store maintenance, emphasizing operational excellence and professional development. Key Highlights: 1. Structured career plan with real promotion opportunities 2. Collaborative teams focused on development and learning 3. Recognition of professionals seeking their first job Position: Customer Service Associate – Subway (4 openings) Location: Pátio Savassi (2 openings), Itaú Power Shopping (2 openings) Work Schedule: 12x36 rotating shift Compensation and Benefits: * Salary: Minimum wage * Meal allowance (Pluxee): BRL 220 * Transportation allowance or fuel allowance (Pluxee Mobility) * Life insurance * Performance-based bonuses (Pluxee) Job Objective: Ensure courteous customer service, correctly assemble products, and maintain a clean and organized store environment in accordance with Subway’s operational standards. Key Responsibilities: * Provide friendly and efficient customer service * Assemble sandwiches according to brand standards * Accurately separate and assemble delivery orders * Produce and restock ingredients * Clean and organize the workplace * Assist at the cash register (only when necessary) Requirements: * Completed high school education * Availability to work on a 12x36 rotating schedule (work one day, off the next) * Ability to follow rules, procedures, and operational standards * Friendly demeanor, strong communication skills, punctuality, and commitment to teamwork Desired Profile: We seek individuals eager to learn, with a friendly attitude toward customers, responsibility, and dedication to their work. We value professionals seeking their first job and interested in building a long-term career within the company. Growth Opportunities: Subway offers a structured career plan with genuine promotion pathways to roles such as Customer Service Associate 2, Cashier, Team Leader, Coordinator, and Store Manager. Many current leaders began as Customer Service Associates and advanced through internal development. About the Work Environment: Teams are collaborative and stable, with low turnover among professionals who align well with the company’s routine and culture. Subway values operational excellence, people development, and customer satisfaction. Culture and Values: * Food quality and safety * Excellence in customer service and customer focus * Teamwork and collaboration * Continuous development and learning * Integrity and respect for people and rules * Commitment to results Important: Subway maintains strict operational standards, including frequent audits and rigorous adherence to procedures and regulations. Therefore, we seek individuals who adapt well to structured routines with clearly defined rules. Want to join our team? Apply now and grow with us! Employment Type: Full-time CLT Salary: BRL 1,621.00 – BRL 1,921.00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site