Commercial Advisor

Description

Job Summary: Deliver exceptional customer service with a commercial purpose—from lead prospecting to post-sales—mastering the methodology and learning ecosystem. Key Highlights: 1. Focus on lead prospecting, commercial customer service, and enrollment closure 2. Mastery of the brand, services, methodology, and learning ecosystem 3. Negotiation of tuition fees and payment methods, centered on the sales funnel **SALES CONSULTANT** **Position Objective** Deliver exceptional customer service with a commercial purpose (enrollment closure), from lead prospecting to post\-sales. **Position Responsibilities** Conduct lead prospecting to build and enrich your personal work database. To this end, you will be responsible for executing prospecting activities in person (face-to-face outreach—near the school, at partner companies or institutions, at events, etc.), by phone, and via digital channels such as social media and WhatsApp (messaging app). Deliver commercially oriented customer service following the 5-step sales process, with an enrollment focus, across multiple channels: on the street, at the school, at the prospect’s home or workplace, and at partner companies or institutions. Deliver customer service that provides prospects with a positive and memorable experience. In-depth knowledge of the brand, its history, and its market positioning. Thorough understanding of the services offered by Wizard by Pearson and their appropriate targeting (audience). Mastery of the methodology and the entire learning ecosystem of Wizard by Pearson. Familiarity with the school’s physical space and infrastructure. Negotiate course and service fees and payment methods, always adhering to the franchise’s established policies. Daily routine centered on the sales funnel: lead prospecting (internal, referrals, external, online), activation (contacting leads), scheduling, visits (customer service), and enrollment completion. **Desired Knowledge** Microsoft Office Suite (intermediate level) Experience with CRM systems, data analysis, interpersonal skills, relationship management, communication, and social media management Written communication **Behavioral Competencies of the Sales Consultant** Communication (verbal and non-verbal) Persuasion Proactivity Resilience Continuous learning Critical thinking Emotional intelligence Organization Accountability Focus Ambition EMPLOYMENT TYPE: CLT BARREIRO UNIT\- Salary: R$1\.700 fixed \+ Commission . Bonus for goal achievement Benefits: Meal allowance R$250.00, transportation allowance (if required), and after 90 days of probation, a language course for the employee or their child. Minimum Education: High School Diploma (Secondary Education) * Commission * Bonus * Meal Allowance * Transportation Allowance * English course after 3 months