Description
Job Summary:
Customer and supplier service, either in person or by phone, identifying needs and directing inquiries to the appropriate departments.
Key Highlights:
1. No prior experience required; on-the-job training will be provided.
2. Development of interpersonal relationships and organizational skills.
3. Opportunity for ongoing undergraduate studies.
**Purpose of the Role:**
To serve customers and suppliers, either in person or by phone, identifying their needs and directing inquiries to the appropriate departments.
**Requirements:**
**EDUCATION**: Completed high school
**EXPERIENCE**: No prior experience required; on-the-job training will be provided.
**KNOWLEDGE**: Basic computer skills
**SKILLS**: Adaptability/flexibility, job knowledge, interest in the work, interpersonal skills, work quality, organization.
**Desired Competencies:**
Ongoing undergraduate studies.
**Responsibilities and Duties:**
· Announce the arrival of customers/suppliers and direct them to the requested person/department;
· Assist company departments in transferring calls;
· Receive, register, and forward various correspondence;
· Answer telephone calls, take messages when necessary, and deliver them accurately;
· Make telephone calls to mobile or landline numbers as requested;
· Provide customer and supplier service through available communication channels.
**Salary and Benefits:**
Base salary, meal allowance, transportation allowance, life insurance, co-payment health plan, dental plan.
Job Type: Full-time
Compensation: R$1\.758,80 \- R$1\.958,80 per month
Benefits:
* Medical assistance
* Dental assistance
* Profit-sharing program
* Life insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* This is an exclusive position for persons with disabilities (PCD). Do you have a disability or have you been rehabilitated by INSS? If yes, please provide your ICD code and specify your accommodation needs.
Education:
* Completed high school (Preferred)
Experience:
* Customer service (Preferred)
Work Location: On-site