Civil Technician

Description

Job Summary: Professional responsible for the integrated management of administrative and infrastructure processes, focusing on contracts, maintenance, cost control, and quality assurance. Key Highlights: 1. Integrated management of administrative and infrastructure processes 2. Focus on contract administration and maintenance 3. Guarantee of quality and operational efficiency ### **Position Summary:** Professional responsible for the integrated management of administrative and infrastructure processes, with emphasis on service provision contracts, civil and operational maintenance, cost control, and quality assurance of delivered services. Will perform process monitoring, implementation of continuous improvements, indicator management, and support for administrative routines, ensuring compliance with internal standards, safety, and operational efficiency. ### **Main Responsibilities:** * Manage administrative and general service processes, including activities related to administrative services and civil repairs; * Support the management of service provider contracts, contributing to scope development, performance evaluation, process audits, and document control; * Monitor costs of contracted services, analyzing deviations and proposing corrective and optimization actions; * Evaluate internal customers' satisfaction levels regarding delivered services, proposing improvements when necessary; * Conduct simulations and criticality analyses to verify compliance of security services; * Perform periodic audits and follow-ups on operational and administrative processes; * Control and monitor preventive and corrective maintenance of buildings, infrastructure, and installations; * Lead onboarding for new employees and service providers, ensuring alignment with internal norms and procedures; * Develop and report administrative area indicators, participating in follow-up and stabilization meetings; * Implement and monitor preventive procedures and emergency plans, directly intervening in critical situations; * Promote continuous process improvement, focusing on rework reduction, standardization, operational efficiency, and clear definition of responsibilities. Minimum Education: Technical Course * Health Insurance (monthly fee only for dependents) * Dental Insurance (monthly fee for employee and dependents) * Life Insurance * GymPass (WellHub) * Psychological, Physical, Nutritional, and Physiotherapy Support * Chartered Transportation * On-site Meals