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After-Sales Administrative Analyst

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Execute and analyze after-sales administrative processes, ensuring operational control, information quality, technical support, and efficiency in warranty, billing, and customer service. Key Highlights: 1. Support service order management 2. Control warranty processes 3. Act as an interface with technical support, parts, sales, and finance Execute and analyze after-sales administrative processes, ensuring operational control, information quality, technical support, and efficiency in warranty, billing, and customer service. Analyze and monitor administrative processes within the after-sales department. Support **service order** management, ensuring correct opening, tracking, and closure. Control **warranty** processes, ensuring compliance with manufacturer procedures. Support billing processes for technical support services and parts. Prepare managerial reports and performance indicators for the department. Act as an interface with **technical support, parts, sales, and finance** departments. Monitor deadlines, documentation, and administrative records. Contribute to continuous improvement of departmental administrative processes. Support internal audits and compliance processes. Minimum Education: High School (Secondary Education) * Transportation Allowance * Health Insurance * Meal Card * Dental Plan

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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