Unit Attendant

Description

Job Summary: Serve and guide customers in person, by phone, and via email, building strong relationships and promoting services in a consultative manner. Key Highlights: 1. Serve and guide customers, providing support and assistance. 2. Build strong relationships, demonstrating empathy and professionalism. 3. Identify sales opportunities in a consultative and ethical manner. Join the Prevenir Family! For over two decades, Prevenir has been a vital force in the funeral services sector of Belo Horizonte and its metropolitan region. With 11 service units and two owned funeral homes operating 24 hours a day, our company is a benchmark for excellence and care during delicate moments. Supported by a dedicated team of over 100 employees, we are continuously expanding and seeking talented individuals eager to grow and thrive with us. **Responsibilities and Duties** * Serve and guide customers in person, by phone, and via e\-mail, providing support and assistance for their needs. * Build strong customer relationships, demonstrating empathy, understanding, and professionalism in all interactions. * Identify sales opportunities and promote company services in a consultative and ethical manner. * Record and follow up on customer requests and complaints, ensuring effective and satisfactory resolution. * Cash register opening and closing * Payment collection * Sales of plans **Requirements and Qualifications** * Education: Completed high school. * Experience: Minimum of 6 months in customer relationship roles. Experience in sales will be considered an advantage. * Specific Knowledge: Microsoft Office suite. **Additional Information** * Transportation allowance or fuel voucher. * Food basket. * Family Assistance Plan. * Birthday day off. * WellHub * Salary \- R$1\.600 Founded in 2001, Prevenir Assistencial began with a focus on supporting bereaved families. Today, we are a reference in the funeral services sector in the RMBH (Belo Horizonte Metropolitan Region), boasting over 20 years of experience. We have a team of over 100 employees, 11 service units, and 2 owned funeral homes offering 24-hour service. Our commitment to service quality has enabled us to expand our scope of operations, now caring for both life and mourning—providing access to health and well\-being through benefits. Prevenir is continuously expanding and offers opportunities for those who wish to grow and build a successful career in a welcoming and innovative environment. Join our team and help transform lives!