Controller (Repair)

Description

Job Summary: A professional responsible for managing and monitoring field team activities, providing support, and interacting with customers and related departments. Key Highlights: 1. Verifies and assigns tasks to field teams 2. Monitors activities and provides support to teams 3. Contacts customers and interacts with related departments We seek individuals who enjoy taking on challenges. * Verifies information on the service order before assigning tasks to teams. * Assigns tasks to field teams after verifying their area of operation. * Monitors field team activities. * Controls and completes technical capacity spreadsheets for repair work. * Provides support to field teams via the service platform or corporate phone. * Contacts customers by phone or via the service platform to schedule or provide information about contracted services. * Interacts with related departments through the service platform. * Guides and assigns field inspectors to oversee repair work. * Records completed or uncompleted activities in the service order. Minimum Education: Bachelor's Degree * Health insurance; * Meal allowance; * Transportation allowance or Mobility assistance; * Life insurance. * Complimentary internet plans; * Food voucher; * Dental plan; * Gympass; * Partnership with SESI; * Day Off; * Educational partnership;