Supervisor

Description

Job Summary: The Supervisor oversees and supervises the store team, ensuring excellence in customer service, organization, and process management in the supermarket. Key Highlights: 1. Team leadership and conflict resolution 2. Inventory management and customer service 3. Focus on organization and planning **About the position:** ================= The Supervisor oversees and supervises store team activities to ensure excellent customer service, verifies facility cleanliness, product pricing, product organization, assists in leading staff, and understands processes across supermarket departments. **Requirements:** --------------- * Prior experience in leadership roles in retail, refrigerated foods, or bakery. * Skills to manage teams and resolve conflicts. * Desired knowledge of sales techniques and customer service. * Ability to organize and plan. * Good communication and interpersonal skills. * Availability for flexible hours, including weekends and holidays. * Completed high school education; preferably with courses in management or perishables. **Responsibilities:** ---------------------- * Supervise and coordinate daily operations in the refrigerated foods or bakery department. * Ensure facility organization and cleanliness. * Monitor product inventory and place replenishment orders when necessary. * Attend to and resolve customer requests. * Implement strategies to increase sales and customer satisfaction. ### **Benefits:** * Health insurance; * Dental insurance; * Attendance bonus or food basket; * Incentives for achieving targets; * Discounts with distance-learning institutions, pharmacies, and other partners; * Shopping discounts; * Transportation allowance; * On-site snack ### **Work Schedule:** * Rotating 6-day workweek with 1 day off