Description
**TECHNICAL SUPPORT (COP)**
✅ Provide remote technical support to field installers.
✅ Assist in resolving technical issues during installations.
✅ Ensure procedures are correctly followed.
✅ Document support interactions and relay important information to the team.
✅ Complete and monitor spreadsheets related to performance indicators.
Working Hours: 8:00 AM to 4:20 PM (6x1\)
Requirements:
* High school diploma;
* Flexible availability, including weekends and on-call shifts;
* Excel proficiency;
* Strong organizational skills, attention to detail, and proactivity;
* Ability to work effectively in a team and communicate well.
Job Type: Full-time, Permanent CLT
Compensation: R$2\.008,53 \- R$3\.500,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Company-provided mobile phone
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance
Selection Question(s):
* Excel and spreadsheet knowledge?
* Availability for flexible hours, including weekends and on-call shifts?
Education:
* High school diploma (Mandatory)
Experience:
* Relevant experience in this role? (Mandatory)
Work Location: On-site