Description
Job Summary:
A professional responsible for directing vehicles, accessing systems, and handling communications with members, consultants, and service providers, ensuring timely task completion.
Key Highlights:
1. Handling vehicle dispatch and contract analysis
2. Communicating with members, consultants, and service providers
3. Maintaining spreadsheets and meeting deadlines
Universo AGV is a vehicle protection association aiming to deliver high-quality, excellent services to all Brazilians through mutualism. It focuses on guaranteeing diverse benefits to members across Brazil who own passenger or commercial vehicles—including motorcycles, cars, trucks, and premium vehicles.
**Responsibilities and Duties**
* Direct vehicles involved in incidents to repair shops;
* Access the organization's internal system;
* Handle communications with members, consultants, and service providers;
* Coordinate with internal and external teams;
* Analyze contracts and documents;
* Meet deadlines for each task;
* Update spreadsheets;
* Analyze mileage/distance.
**Requirements and Qualifications**
* Completed High School education
* Preferred: Course/Knowledge in Basic Mechanics and Bodywork;
* Experience in customer service;
* Proficiency in Microsoft Office suite.
**Additional Information**
Only Universo AGV members enjoy:
* Freedom to dine wherever you prefer using our Flash card, valued at R$40.00 per workday;
* Choice between transportation allowance or fuel assistance;
* Your health is one of our top priorities—your GymPass membership is fully covered by us! Plus, dependent plans start from R$29.90;
* Co-payment medical assistance provided by Unimed;
* Training programs offered through Academia Performance;
* Development incentives via partnerships with universities, offering up to 50% scholarships for undergraduate and postgraduate courses;
* Partnerships with language schools, providing special conditions for online or in-person study;
* Access to Clube You, offering discounts and benefits at thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more;
* We also care about your pet—you’ll receive exclusive discounts on assistance plans from our partner Au Happy;
* Vehicle protection! 20% discount on Universo AGV association plans!
* Gamification program: earn coins for every goal achieved and redeem them for rewards at Up Store;
* SESC card for you and your dependents, granting access to numerous quality activities and services nationwide at low cost.
We specialize in a shared area of interest. Universo AGV focuses on guaranteeing diverse benefits to members who own passenger or commercial vehicles.
A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to collectively meet members’ needs through cooperation.