Infrastructure Manager

Description

Job Summary: Manage and evolve IT infrastructure, ensuring high availability of critical systems, leading technical teams and technology modernization projects. Key Highlights: 1. Plan and manage IT infrastructure in hybrid environments 2. Ensure high availability of critical retail systems 3. Lead technical teams and technology modernization projects **Key Responsibilities** * Plan, manage, and evolve IT infrastructure (networks, servers, cloud, telecommunications, databases, security, and hybrid environments). * Ensure high availability of critical retail systems (POS, ERP, WMS, TMS, e-commerce, and integrations). * Manage infrastructure across physical stores, distribution centers, and headquarters, ensuring connectivity, performance, and standardization. * Lead internal technical teams and third-party vendors (SLA, contracts, costs, and performance). * Define and monitor infrastructure KPIs (uptime, incidents, response time, capacity, costs). * Implement information security policies, backup, contingency, and disaster recovery (DRP) plans. * Lead technology modernization projects, cloud migration, virtualization, and automation. * Collaborate closely with business units to understand retail requirements and propose technological solutions. * Ensure compliance with internal policies, LGPD, and IT governance best practices. **RequirementsAcademic Qualifications** * Bachelor’s degree in Information Technology, Engineering, Information Systems, or related fields. **Professional Experience** * Solid experience in IT infrastructure management. Minimum Education Level: Bachelor’s degree