Commercial Coordinator

Description

Job Summary: Lead the structuring of Conecta's commercial engine by implementing CRM, automating processes, and managing the sales team to scale operations. Key Highlights: 1. Structure and lead Conecta's commercial engine using CRM and automation. 2. Create and maintain analytical commercial performance dashboards. 3. Coordinate the sales team and optimize scripts and processes. Structure and lead Conecta's commercial engine — CRM, dashboards, automation, and sales team management. **ℹ️ Information** ------------------ Employment Type: On-site with 1 remote day per week Location: Belo Horizonte — Santa Lúcia neighborhood Contract: CLT or PJ Who We Are Conecta was founded to simplify people's relationship with their assets. We are the Digital Concierge and Real Estate Brokerage that automates all real estate bureaucracy — financing, deed registration, ITBI, and property registration — using artificial intelligence, automation, and a team that understands people. We operate as an AI-native company: every process is designed to be executed or assisted by AI agents. This means that, with a lean team, we deliver what traditional operations require dozens of people to accomplish. If you have energy, autonomy, and want to build something that redefines the real estate experience in Brazil, this is where you belong. **Responsibilities and Duties** ----------------------------------- We are seeking a Commercial Coordinator with a technical-operational profile to structure and lead Conecta's commercial engine. You will be responsible for implementing the CRM, building performance dashboards, automating WhatsApp communication workflows, and ensuring predictable, scalable commercial operations. This is not a “senior salesperson” role — it is a role for someone who builds the machine that makes sales happen. * CRM Implementation and Management: Structure the sales pipeline (currently in ClickUp, with planned migration to HubSpot or similar), ensuring clean data, functional automations, and reliable reports. Practical expertise with CRM and communication automation tools is expected. * Blip/WhatsApp Business Operations: Configure and optimize buyer communication workflows via Blip — activation sequences, follow-ups, abandoned cart re-engagement. * Dashboards and KPIs: Create and maintain commercial performance dashboards — conversion rates across funnels (Financing and Deed Registration), B2B sales cycle, revenue per processed unit. An analytical mindset is essential: full comfort with metrics such as CAC, average deal size, and sales cycle length. * Supervision of Inside Sales and B2B Manager: Coordinate the sales team, monitor individual and collective goals, and optimize scripts and processes. * Integration with AI Agents: Collaborate with the technology team to configure and enhance commercial AI agents (automated Inside Sales, financing simulations). Daily familiarity with AI tools is expected. * Cross-functional Alignment: Ensure seamless handoffs between Marketing, Commercial Operations, and Customer Success. * Playbooks and Predictability: Design and implement commercial playbooks to ensure operational consistency. We seek candidates with experience structuring commercial operations from scratch in startups or technology companies. **Preferred Qualifications** ---------------- * Experience in B2B2C sales or marketplaces. * Background in real estate, finance, or fintech sectors. * Experience building commercial departments from the ground up (zero-to-one). * Knowledge of real estate credit or banking correspondent services. **What You’ll Find at Conecta** --------------------------------------- Above-market VA/VR Wellhub | Gympass Health insurance Grow with us