Job Summary: We are seeking a professional with experience in customer service for reception roles in healthcare settings, with a focus on communication, organization, and ethics. Key Highlights: 1. Clear, polite, and empathetic communication 2. Organization and attention to detail 3. Ability to interact with the public in stressful situations 1. Education Completed high school (mandatory). Technical course or training in administrative or healthcare fields (preferred). 2. Technical Knowledge Basic computer skills (typing, email, systems). Basic knowledge of patient registration. Basic knowledge of medical insurance plans and authorizations (preferred). Basic knowledge of billing and cashier duties (preferred). Basic knowledge of laboratory tests (types, preparation, and turnaround times). Basic understanding of LGPD and confidentiality of health data. 3. Professional Experience Previous experience in laboratory, clinic, or hospital reception (preferred). Experience in customer service. Experience with healthcare management systems (preferred). 4. Behavioral Skills and Competencies Clear, polite, and empathetic communication. Organization and attention to detail. Ability to interact with the public in stressful situations. Ethical and professional conduct. Agility and proactivity. Teamwork. 5. Legal and Institutional Requirements Availability to work flexible hours. Signing of a confidentiality agreement. Compliance with internal policies and standard operating procedures (SOPs). Proper use of personal protective equipment (PPE) when required. 6. Desirable Qualifications Experience in clinical laboratories or anatomical pathology labs. Knowledge of laboratory information systems (LIS). Proficiency in billing and insurance processing. Training in humanized healthcare services. Job Type: Permanent CLT position Salary: R$1.518,00 – R$2.500,00 per month Benefits: * Free parking * Transportation allowance