Description
Job Summary:
Join the future of design at Portobello Shop, transforming spaces and moving people in an agile and dynamic environment driven by outstanding delivery and customer satisfaction.
Key Highlights:
1. Transforming spaces and moving people
2. An agile and dynamic environment to develop your career
3. Being part of the future of design
Join the team of Portobello Shop’s own stores — a globally recognized brand in innovation and comprehensive tile solutions design. We are Brazil’s largest specialized retail network, driven since 1998 by our purpose of **transforming spaces and moving people**.
Here, you shape the next step of your career in an **agile and dynamic environment**. If you’re also passionate about retail, design, and technology — motivated by outstanding delivery and guided by customer satisfaction — this is where you belong. Join the future of design at Portobello Shop!
**Responsibilities and Duties**
* Deliver exceptional service to Portobello customers, providing a unique and delightful experience to foster loyalty;
* Maintain thorough and up-to-date knowledge of in-store products, actively seeking information related to sales, technical support, and application methods;
* Perform quantitative calculations;
* Conduct internal and external communications with your portfolio of specifiers to expand business with these professionals;
* Monitor individual target achievement and analyze performance reports, planning and executing actions for continuous improvement;
**Requirements and Qualifications**
* Completed or nearing completion of a bachelor’s degree — preferably in Architecture and Urban Planning or Interior Design;
* Experience in tile or decoration stores;
* Sales techniques;
* Proficiency in Microsoft Office / Google Workspace tools;
* Key competencies: self-development, customer focus, results orientation, competitiveness, emotional balance, strong interpersonal skills, self-motivation, resilience, innovation, planning, discipline.
**Additional Information** **WHAT WE OFFER TO PORTOBELLO LOVERS:**
* Life insurance;
* Medical and dental assistance;
* Meal allowance;
* Transportation allowance or Mobility Card;
* Profit Sharing Program;
* Discount network — partnerships with various institutions;
* Discount on Portobello products;
* Aprende Shop — Online learning platform with content and training;
* Professional Development and Training Programs;
* Birthday day off;
* Wellhub (corporate wellness platform);
* Dynamic and welcoming environment;
* Opportunity to be part of a market-leading company.
**All our positions are also open to people with disabilities.**
Be part of the future of design! Come be \#portobellolover
**SINCE 1998, WE’VE GROWN WITH ONE PURPOSE: TRANSFORMING SPACES AND MOVING PEOPLE**
We are Portobello Shop, the retail brand of the Portobello Group. With over 160 stores, we lead innovation and comprehensive tile solutions design in Brazil. And we don’t stop there: together, we are a global benchmark in the industry.
Our mantra — “**We live retail, delight customers, and are driven by data**” — keeps us moving amid challenges and opportunities. That’s how we shape the future of design: offering a free space where our teams can truly make a difference. United by the desire to move people, **we bet on diversity — of people, ideas, and cultures — to create with excellence while growing together**.
So, if you’re also passionate about design, innovation, and technology — motivated by outstanding delivery and guided by customer satisfaction — this is where you belong. Here, you design your next career step.
\#PortobelloShop \#PortobelloLover \#FuturodoDesign