IT Support Analyst (PCD)

Description

Job Summary: A technical support professional for hardware, software, and operating systems, providing on-site and remote support, requiring diagnostic and problem-solving skills. Key Highlights: 1. Comprehensive technical support for hardware and software 2. First- and second-level support, via phone and remote access 3. Use of company vehicle for on-site service * Hardware (repairs, component replacement, cleaning, diagnostics, and troubleshooting); * Software (general installation and updates, problem diagnostics); * Windows operating system and Office suite; * Printer support (LaserJet, multifunction, and Deskjet); * First-level support (phone and remote access) and second-level support; * Driver's license required, as the candidate will use the company vehicle for on-site service. Requirements * Completed high school education; * Prior experience in the role is desirable. Minimum Education Level: High School (Secondary Education) * Apoio Pass * Gympass * Life Insurance * Pharmacy Benefit * Dental Care * Transportation Allowance * Meal Allowance * Medical Assistance