Description
IT Internship Position - Support and Infrastructure
Mandatory Requirements:
* Currently enrolled from the 2nd semester onward in Computer Science, Computer Networks, or Technical Courses in Information Technology.
Responsibilities:
* Receive, process, and resolve service requests via the system;
* Record and provide support for hardware and software technical support requests;
* Perform preventive and corrective maintenance on computers, printers, and other institutional devices;
* Create and manage users using Active Directory and internal management systems;
* Assist in identifying and resolving connectivity issues, software installation, and operating system configurations (Windows, Office, computer networks, Wi-Fi networks, etc.);
* Assist in organizing and securing the equipment fleet, ensuring compliance with policies and security guidelines;
* Support hardware and software equipment inventory, active IT controls, and basic network, firewall, and proxy support;
* Assist in infrastructure improvement projects;
* Provide supervised support for employee requests and IT department demands;
Stipend and Benefits:
* Stipend of R$1.300,00
* Transportation allowance;
* Wellhub/Gympass;
* Life insurance;
* Discounts at partner pharmacies;
Work modality: 100% in-person
Working hours: Monday to Friday, from 1 PM to 6 PM.
Work location: Rua Diamantina, 214 - Lagoinha - ZIP Code: 31110-320
Payment: R$1.300,00 per month
Benefits:
* Partner agreements and commercial discounts
* Life insurance
* Transportation allowance
Work location: In-person