Job Summary: User support, equipment installation/configuration, maintenance, and IT incident response, requiring experience in networks and operating systems. Key Highlights: 1. Comprehensive technical support for hardware and software 2. Focus on preventive and corrective maintenance 3. IT incident response Responsibilities: \* User support (hardware and software) \* Equipment installation and configuration \* Preventive and corrective maintenance \* IT incident response Requirements: \* Completed technical diploma or currently pursuing a bachelor's degree in IT (or related fields) \* Minimum 1 year of experience \* Knowledge of: Networks, Windows 10/11, Microsoft Office suite, and computer maintenance Monday to Friday, working hours: 8:00 AM to 5:00 PM Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site