**Internal Support Technician** Do you enjoy solving problems, understanding how things work, and interacting with people? In our team, you will be a key player in ensuring our customers have a fast, stable, and hassle-free internet connection. **What you will do:** * Assist customers via system and telephone; * Identify and monitor possible failures, outages, and breaks in the internet network; * Perform technical diagnostics, guide customers, and escalate tickets when field support is required; * Record customer interactions and collaborate with the team to continuously improve our services. **Requirements for the position:** * Completed high school education; * Skills in customer service; * Interest in technology, networks, and the internet (we’ll teach you the rest!). **What we offer:** * Meal allowance of **R$ 28.00 per day** (average monthly amount of R$ 700.00\); * Transportation assistance of **R$ 200.00**; * **Unimed Health Plan fully covered by the company**; * Life insurance; * Dynamic work environment, continuous learning, and growth opportunities. **Working hours:** Monday to Friday from 09:00 to 13:30 and from 15:00 to 18:30; Saturdays from 09:00 to 13:00. **Location:** Cascavel PR **Interested?** Apply here or contact us on WhatsApp: **(45\) 9 9849\-3170** Job type: Full-time CLT Salary: R$1\.725,00 \- R$3\.295,88 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance