Company seeks a Customer Support Assistant in São José (Estreito). **Responsibilities:** Answer and respond to customer requests and inquiries via telephone, e-mail, online chat, or in person. Provide information about the company’s products or services. Resolve customer issues and complaints efficiently and courteously. Record and track customer interactions in CRM systems or customer support software. Escalate more complex issues or those requiring further action to the relevant departments. Maintain a high level of customer satisfaction and ensure expectations are met. Collaborate with other members of the customer support team to ensure consistent, high-quality service. Participate in training and updates to stay current on company products, services, and processes. Previous experience as a Customer Service Agent, Relationship Assistant, Customer Support Analyst, or Customer Representative may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time — On-site. * Schedule: Full-time * Working Hours: To be determined.