Description: * Completed or currently pursuing a technical course in Information Technology, Computer Networks, Telecommunications, Information Technology, Information Systems, Computer Networks, or related fields; * Strong communication skills and clarity when interacting with users; * Organizational skills, attention to detail, and ability to prioritize tasks; * Collaborative mindset and professional demeanor; * Proactivity in identifying and resolving issues; * Ability to document processes and follow established procedures. * Technical Support to Users; * Management and Maintenance of Equipment and Infrastructure; * Support for Security and Compliance; * Interaction with Users and Internal Teams; * Assistance in documenting technical processes and operational procedures. * Experience in maintaining desktops, laptops, printers, and peripherals. 2512190202551878981