Job Summary: Responsible for full store management, including operations and maintenance, team leadership, performance indicator monitoring, and customer relationship management. Key Highlights: 1. Store operational and visual management 2. Leadership and team development 3. Customer loyalty and inventory control **Responsibilities** -------------- * Responsible for store opening/closing, organization, maintenance, and restocking. * Maintain brand visual standards, organize window displays, and coordinate new collection setups. * Monitor KPIs, prepare daily reports, and motivate the team to achieve targets. * Recruit, select, train, and manage talent pool; provide feedback and handle conflicts. * Manage timekeeping, vacation scheduling, commission closing, invoice issuance, and administrative tasks. * Enhance customer loyalty through CRM and mediate complaints or exchanges. * Manage product turnover, verify incoming goods, replenish stock, and organize physical inventory. **Competencies** ---------------- * Completed undergraduate degree (preferably in Business Administration, Fashion, or related fields). * Proven retail store leadership experience. * Flexible working hours compatible with shopping mall schedules. * Basic computer and social media skills. Minimum Education: Undergraduate Degree * Transportation allowance * Meal allowance * Commissions
João Silva
Indeed · HR
João Silva
Indeed · HR
