Junior Digital Certification Technician

Description

Job Summary: Customer service professional providing technical support, issuing digital certificates, and analyzing documents, with a focus on achieving targets and productivity. Key Highlights: 1. In-person, telephone, and videoconference customer support 2. Technical instructions regarding products and services 3. Document analysis for digital certificate issuance #### **Job Responsibilities:** **Customer support (in-person, telephone, and videoconference);** **Providing technical instructions regarding products and services;** **Issuing digital certificates;** **Analyzing documents for digital certificate issuance in accordance with ICP-Brasil / ITI regulations;** **Focus on achieving targets and productivity;** #### **Requirements:** **Completed high school education** **Experience in public-facing customer service** **Experience in administrative routines** **Working hours:** **From 8:00 AM to 6:00 PM, Monday through Friday** ### **General Information** **Identification** 2502 **Number of vacancies** 1 vacancy **Location** BELO HORIZONTE **Hierarchical Level** Technician **Contract Type** Permanent **Salary** 1\.774,30