Salesforce Solutions Architect / Data Engineering

Description

Job Summary: Salesforce Solutions Architect with experience in Sales, Service, Marketing, and Financial Services Cloud, focusing on scalable integrations, data governance, and data architecture. Key Highlights: 1. Strategic engagement with Salesforce's major Clouds 2. Leadership in complex integrations and data governance 3. Multifunctional collaboration on the CRM roadmap and data architecture Act as a Salesforce Solutions Architect with strong expertise in Sales Cloud, Service Cloud, Marketing Cloud, and Financial Services Cloud, along with knowledge in Data Engineering. The candidate must possess a broad CRM vision, ability to design scalable integrations, and expertise in data-oriented governance and architecture. **Responsibilities and Duties:** * Define, evolve, and govern solutions involving: * Sales Cloud (sales funnel, leads, opportunities, forecasting) * Service Cloud (cases, omnichannel, SLAs, knowledge) * Marketing Cloud (journeys, automations, segmentation) * Financial Services Cloud (data model, financial profiles, 360-degree customer view) * Build solutions connecting Salesforce with business systems, billing systems, transactional engines, and analytical platforms; * Lead integrations between Salesforce and corporate systems (REST, events, middleware, streaming); * Ensure governance, versioning, traceability, and security best practices; * Design efficient workflows using Apex, LWC, Flows, and automations; * Work with corporate data models to ensure consistency, quality, and governance between Salesforce and the analytical ecosystem; * Support the data team in CRM data ingestion, transformation, and integration processes; * Work within CDC structures, replication, segmentation, enrichment, and standardization of information between Salesforce and the Data Platform; * Understand how data originating from Salesforce can be structured, loaded, and transformed in Snowflake; * Support decisions regarding analytical modeling, performance, and integrated data pipelines aligned with the platform; * Collaborate with data engineers and data architects to define layers, contracts, and enterprise-wide governance; * Partner with product, data, marketing, customer service, and sales teams to align business vision with scalable solutions; * Actively participate in the CRM evolution and data architecture roadmap. **Requirements and Qualifications:** * Proven experience in Salesforce Architecture (Sales, Service, Marketing, and FSC); * Proficiency in data models, automations, Apex, LWC, SOQL, and development/configuration best practices; * Experience with enterprise integrations (REST, APIs, events, middleware); * Knowledge of Data Engineering: pipelines, modeling, quality, and governance; * Understanding of analytical architectures, ETL/ELT, CDC, and CRM-to-Data Platform integration; * Familiarity with security best practices: profiles, permission sets, sharing rules, roles. **Benefits:** * Meal Allowance (R$ 997.70/month); * Food Allowance (R$ 771.13/month); * SulAmérica Private Health Insurance; * SulAmérica Dental Insurance; * Profit Sharing (PLR); * Christmas Bonus via Alelo (R$ 771.13); * Life Insurance; * Childcare or Babysitter Assistance (R$ 502.29 up to age 6); * 6-month maternity leave and 20-day paternity leave; * Birthday day off; * Early 13th salary payment in May; * TotalPass; * OnHappy. * **Employment Type:** CLT ***All our positions are inclusive of Persons with Disabilities (PCD) and all forms of diversity.***