Description
Job Summary:
Proactive and responsive service to delinquent customers, negotiating, regularizing debts, and recovering credit, with emphasis on quality and achievement of targets.
Key Highlights:
1. Proactive and responsive service for debt negotiation
2. Focus on credit recovery and financial regularization
3. Opportunity to develop communication and negotiation skills
**Summary of Responsibilities**
Provide proactive and responsive service to delinquent customers of Caixa Econômica Federal, focusing on negotiation, debt regularization, and credit recovery. Update customer registration information, issue settlement proposals, clarify inquiries, and monitor ongoing negotiations—always prioritizing service quality, target achievement, and compliance with company procedures.
**Mandatory Requirements**
* Completed high school education;
* Strong verbal and written communication skills;
* Aptitude for negotiation and public service;
* Basic computer knowledge.
**Compensation and Benefits**
* Salary: R$ 1\.621,00;
* Meal Allowance: R$ 8.66 per day (Alelo);
* Transportation Allowance;
* Health Insurance;
* Dental Insurance;
* Life Insurance;
* Partnership with SESC;
* University discounts for undergraduate and postgraduate courses.
Minimum Education Level: High School (Secondary Education)
* Meal Allowance
* Transportation Allowance
* Medical Assistance
* Dental Assistance
* Life Insurance