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Job Summary: A professional to work in operations, leveraging data and technology to optimize processes, combat fraud, and drive innovation within a collaborative environment. Key Highlights: 1. Support Order to Cash activities and fraud prevention in Telecom 2. Monitor and prevent losses, ensuring individual and team targets 3. Participate in fraud prevention projects, with emphasis on human creativity **A team that drives change** We embrace the power of change to create shared value and success for our clients, employees, shareholders, partners, and communities. We operate the world’s largest network of advanced technology centers and intelligent operations. **We provoke market change** Together across the globe, we strive to make a world of difference. Accenture is a leading global professional services company delivering digital, cloud, and security solutions. By combining unparalleled experience and specialized skills across 40+ industries, we deliver services in Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song. Working together, change becomes the most dynamic and powerful source of progress available to you. We are over 738,000 people, present in more than 120 countries, committed to innovating every day and transforming the world into a better place for people. **Join us – Operations** Let’s reimagine how people work and how businesses perform—by harnessing the power of valuable data for decision-making, innovative technology, and advanced machine intelligence. In an era where people are essential to success, join a team that prioritizes human creativity and fosters a workforce where technology elevates people (not the other way around), freeing them for more creative thinking and engaging work. **Your day-to-day responsibilities:** * Support activities related to the Order to Cash (OTC) process, following defined operational procedures * Assist in preventive and detective actions targeting fraud prevention in Telecom (Legal Entity) * Monitor and prevent losses by following planned and controlled processes, ensuring support toward achieving individual and team targets * Perform specific tasks related to projects and ad-hoc activities within the fraud prevention lifecycle * Examples of possible activities: Assistance in detecting PF fraud, Bypass fraud, LDI, International Roaming, SIM card replacement, email management, among others. **In addition, required knowledge includes:** * Basic understanding of Order to Cash (OTC), including billing and collections * Basic knowledge of SAP (MM/FI), Excel, Word, and PowerPoint * Minimum 1–2 years of experience in operational roles * Currently pursuing or completed undergraduate degree in related fields **Benefits:** * Medical Insurance – 100% company-subsidized (for employee and dependents) * Dental Insurance * Meal or Food Allowance – no payroll deduction * Life Insurance * Private Pension Plan * Gympass * Option to purchase company stock at a discount * Pharmacy Discount* * Daycare Allowance* * Language School Partnership* * Extended Maternity and Paternity Leave * Profit Sharing Program (PPR)* * + As per current policy #WCO #LI-LATAM Job Location: Nova Lima – Hybrid We seek candidates aligned with our company values, enthusiastic about working in a collaborative and dynamic environment, and committed to excellence in delivery and daily innovation. We value competencies regardless of race, age, gender, sexual orientation, religion, disability, or political conviction. The diversity of our people is what enables us to fulfill our promise of technology and human creativity. We recognize individuals’ unique characteristics, respect differences, and invest in an increasingly inclusive environment.
