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Support and Implementation Assistant - Revenue Collection
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil
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Description

**We transform public management with technology, people, and purpose.** **CMM Sistemas** is one of the leading software resellers for public administration in Minas Gerais. For over 15 years, we have been driving the institutional development of **municipalities, city councils, secretariats, and other public agencies** through technological solutions that combine innovation, expertise, and commitment to the public sector. Comprised of **public management specialists**, our team combines practical experience, technical insight, and multidisciplinary vision to deliver tangible results in areas such as **government planning, public finances, administration, internal control, education, and more**. Our key differentiator lies in the combination of **structured methodology, technical proficiency, and human sensitivity**—an approach that ensures not only system implementation but also genuine transformation in public management. Recognized across numerous municipalities in Minas Gerais, CMM stands for **seriousness, institutional responsibility, and results-driven focus**, maintaining strong partnerships with clients and suppliers while fostering a collaborative environment offering real growth opportunities. If you are looking for **purpose in your work**, want to **grow professionally**, and contribute to the **advancement of public administration**, then this could be your place. ? **Main Responsibilities** * Conduct in-person and remote training sessions focused on the company's systems;, * Independently lead implementations at clients within the Revenue Collection area;, * Provide technical and functional support, resolving moderately complex issues;, * Collaborate with other departments to ensure an excellent customer experience;, * Be available for frequent travel as project demands require., **Desired Knowledge** * Understanding of business rules applied to public management, especially in the Revenue Collection field;, * Basic knowledge of IPTU, ISS, ITBI, fees, and contributions, along with concepts of assessment, revenue collection, and active debt recovery;, Understanding of the fiscal calendar and stages of the tax cycle (assessment, collection, transfer, *accountability);, * Familiarity with revenue department routines such as real estate and economic registration (CNAE, permits, properties, taxpayers), issuance of payment slips, payment forms, and installment plans;, * Basic understanding of integration with accounting and treasury (collection vs. fund transfer);, * Ability to analyze reports (CSV, PDF, spreadsheets), with basic database knowledge and Excel manipulation skills;, * Attention to integrations with legacy systems and data consistency., **Advantageous Skills** * Basic knowledge of LGPD as applied to public administration;, * Basic understanding of Service Layer, tokens, and Cloud environments;, * Familiarity with tax data migration and interpretation of data conversion requests., **Education** * Ongoing undergraduate studies (preferably in final stages) in Administration, Accounting, Economics, Public Management, Information Technology, or related fields.

Source:  indeed View original post
João Silva
Indeed · HR

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