Description: * Technical course in Information Technology and/or currently enrolled in a Bachelor's program in Computer Engineering, Computer Science (preferred), Data Processing, or related fields; * Experience as an intern, assistant, or technician in the information technology field, performing activities such as maintenance of microcomputers, configuration and/or installation of systems/peripherals. * Provide technical support for computer infrastructure and networks; * Monitor application performance, input/output data resources, data storage resources, error logs, central processing unit (CPU) utilization, network resources, and application availability; * Monitor and contribute to the proper functioning of hardware and software, complying with information security standards; * Assist users by guiding them in the use of hardware and software; 2512200202551929316