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Job Summary: We are seeking a professional to analyze, diagnose, and perform corrective and preventive maintenance on equipment, ensuring quality and full functionality. Key Highlights: 1. Build solutions that make people's lives better and smarter. 2. Work alongside incredible professionals and bring your ideas to life. 3. Be part of a dynamic, versatile team that respects differences. **Why join \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build innovative solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient — more than a team, we are \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** ### **Responsibilities and Duties** * Analyze hardware and software issues and failures, performing accurate technical diagnostics on equipment. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality in accordance with the company's established quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final testing on notebooks, desktops, and smartphones per engineering-defined procedures, ensuring only products meeting quality criteria are released. * Record all identified incidents and executed corrective actions in the system, ensuring traceability and information control. **Requirements and Qualifications** ### **Requirements and Qualifications** * Completed Technical Education in Electronics, Mechatronics, or Electrotechnics; or currently pursuing a Bachelor’s degree in Information Technology, Software Engineering, Data Science, Computer Networks, or related fields. * Prior experience in technical support for hardware and software. **Additional Information** **Learn about some benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: wellness platform, including psychological counseling Gympass Meal allowance Childcare assistance and maternity kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-sharing plan (PPR) Good Card: accepted at over 130,000 establishments Life insurance Payroll-deducted loans Private pension plan **Transportation** Company car + fuel allowance **Exclusive Discounts** Positivo Partner: website offering discounts on our products *“Of the world’s leading global technology companies, nearly all were founded in a garage. Only one was born in a classroom.”* That is how Positivo Tecnologia began — in 1989, taking on the challenge of manufacturing computers in Brazil. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES — this is our essence. We aim to integrate it into everyone’s daily routine, always in its best version: perfectly tailored to each consumer’s profile. This is the essence of a company born in a classroom, determined to change worlds — millions of them! **OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY** Our dynamic, versatile team — one that respects differences — is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside incredible professionals, learn extensively, and implement your ideas. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN \#POSITIME!
