Logistics Operations Assistant

Description

Job Summary: This professional will lead and guide the operational team, oversee last-mile and e-commerce operations, ensure delivery quality, and monitor KPIs. Key Highlights: 1. Lead and guide the operational team 2. Ensure deliveries within SLA and maintain delivery quality 3. Monitor KPIs and support improvements **Key Responsibilities:** * **Lead and guide the operational team;** * **Oversee last-mile and e\-commerce operations, ensuring deliveries within SLA;** * **Handle communications with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, address incidents, and support improvements at the operational base;** Compensation: R$2\.300,00 per month Work Location: On-site