Quality Leader

Description

Job Summary: Professional responsible for quality and food safety management, production control, team supervision, and processes in ice cream shops. Key Highlights: 1. Quality and food safety management in food service. 2. Supervision and training of teams on good manufacturing practices. 3. Process control and internal audits for standardization. Main Responsibilities and Activities * **Quality and Food Safety Management:** Monitor compliance with ANVISA regulations (hygiene, handling), ensure pest control, manage shelf life (FIFO \- First In, First Out), and guarantee proper storage of raw materials and ice cream. * **Production Control (Technical Specifications):** Supervise ice cream production to ensure strict adherence to recipes and technical specifications, guaranteeing standardization of flavor, texture, and presentation. * **Team Supervision and Training:** Train ice cream makers/handlers on Good Manufacturing Practices (GMP), provide guidance on equipment and utensil sanitation, and conduct feedback sessions to maintain quality standards. * **Process Management and Audits:** Conduct internal audits at stores and production laboratories, issue non-conformance reports, and develop corrective action plans to address deviations. * **Equipment Maintenance:** Oversee periodic maintenance of pasteurizers, ice cream makers, and display cases, ensuring proper calibration. * **Waste and Inventory Management:** Measure production waste, control inventory levels, and support the procurement department in supplier qualification. * **Customer Service:** Analyze customer complaints related to product quality, investigate root causes, and implement corrective measures. Common Requirements * **Education:** Bachelor's degree completed in Nutrition, Food Engineering, Veterinary Medicine, or related fields. * **Experience:** Prior experience in quality control within the *food service* sector (ice cream shops, restaurants, food manufacturing industries). * **Technical Knowledge:** Proficiency in food safety regulations (Good Manufacturing Practices \- GMP) and knowledge of ice cream manufacturing processes. * **Behavioral Skills:** Leadership, ability to train teams, attention to detail, strong communication skills, and proactive problem-solving. * Availability to cover all 07 network units * Degree in Nutrition or Food Engineering * Work schedule: 6 days on, 1 day off Benefits: VA of BRL 30.00 per day, no deductions Fuel allowance without deductions or transportation voucher Unimed health plan with no monthly fee Dental plan with no monthly fees Performance-based bonuses University partnership discounts Life insurance Minimum Education Level: Bachelor's Degree Desired Education: *Nutrition, Bachelor's Degree