Job Summary: A Service Technician provides qualified technical support, ensuring customer satisfaction in the execution of services and contracts according to scope and budget. Key Highlights: 1. Qualified technical support for the customer’s installed base 2. Execution of services and contracts 3. Focus on customer satisfaction **Job Summary:** A Service Technician delivers qualified technical support to the customer’s installed base, achieving customer satisfaction through the execution of services and contracts in accordance with defined scope and budget. **In this role, your responsibilities will include:** 1) Advising on the development and implementation of corrective, preventive, and predictive maintenance programs, as well as providing technical advisory support for interventions in Emerson Machine Automation Solutions systems (formerly GE Automation & Controls); 2) Data collection, preparation of flowcharts, diagrams, calculation reports, and studies aimed at equipment and material selection, project execution, or adoption of the most cost-effective solution for resolving automation-related issues in existing industrial installations; 3) Development of basic projects containing Technical Procedures, Construction and Installation Descriptive Reports, and Descriptive Reports for contracting detailed engineering projects, complying with PETROBRAS standards; 4) Review of projects and technical studies from other companies, as well as issuing Technical Opinions (PATEC) regarding Emerson equipment and services; 5) Services related to configuration, programming, and updates (e.g., software, ladder logic, hardware, firmware, etc.) for Emerson Automation Systems deployed in PETROBRAS production facilities, covering computers, data communication networks, and control and interlock equipment—such as Emerson programmable logic controllers (PACSystems RX3i, VersaMax, Series 9030 and 9070); 6) Management, monitoring, and support for GE Digital SCADA/HMI systems (whether implemented independently or integrated with Emerson PLCs); 7) Development, implementation, and execution of system migration projects involving obsolete/discontinued Emerson equipment; 8) Technical audits of manufacturer equipment and applications, as well as management and planning of spare parts and inventory for Emerson Industrial Automation Systems; 9) Commissioning of new technologies for Emerson Industrial Automation Systems. **Who You Are:** You quickly distinguish between what is relevant and irrelevant when analyzing complex situations. You identify common ground and guide discussions toward consensus, ensuring everyone feels heard. You leverage customer insights to drive and shape the development of new offerings. You act swiftly and decisively in unpredictable, constantly evolving situations. **Requirements for This Role:** * Technical degree in Automation; * Proven experience in industrial automation, including at least 2 years in oil & gas (offshore); * Ability to interpret technical specifications, programs, and drawings for automation systems; * Advanced proficiency in MS Office suite; * Familiarity with Emerson product portfolio (e.g., PACSystems RX3i, VersaMax, QuickPanel+, Machine Edition) is desirable; * Ability to specify, support, maintain, and design industrial automation network architectures—including switches, firewalls, and industrial radios; * Willingness to travel to customer sites and offices; * Willingness to work onboard oil platforms under a 14x14 work schedule; * Work location: Rio de Janeiro – RJ; Languages: Portuguese and advanced English. * **Preferred Qualifications That Set You Apart:** **Our Culture and Commitment to You:** At Emerson, we prioritize a workplace where all employees feel valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know great ideas come from great teams. Our commitment to continuous career development and cultivating an inclusive culture ensures you receive the support needed to thrive. Whether through mentoring, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are essential to driving growth and delivering business results. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.**