Description
**Main Responsibilities**
* Monitor the public transport fleet in real time, ensuring trip compliance and operational regularity;
* Administer and keep operational databases up to date, ensuring data reliability and integrity;
* Perform data analyses aimed at improving operational efficiency and supporting decision-making;
* Provide empathetic and prompt user support, offering appropriate technical assistance and solutions;
* Register service orders and collaborate with other departments to ensure proper functioning of the passenger transportation system.
**Requirements**
* Completed high school education;
* Strong written and verbal communication skills;
* Basic computer knowledge (a practical Excel test will be administered);
* Aptitude for customer service and public interaction.
**Work Schedule**
* **6-day workweek with 1 day off, from 5:00 PM to 11:00 PM, on pre-scheduled shifts**.
**Benefits That Make a Difference:**
* Meal allowance: BRL 685.00 per month
* Full transportation allowance, with no 6% payroll deductionVacation return bonus after 3 years of employmentHealth and dental insuranceEcxCard – pharmacy network agreementTotalPass – gym network agreementAccess to SESC and SEST/SENAT services and benefits
**Work Location:** Rua Aquiles Lobo, No. 504, Floresta neighborhood – BH/MG.
Job Type: Full-time, Permanent CLT
Salary: BRL 1.739,21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work Location: On-site