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Job Summary: Administrative support and customer service professional to work with internal and external clients, deadline management, and activity organization. Key Highlights: 1. Customer service and relationship management with external and internal clients 2. Schedule control and activity organization 3. Intermediate Excel usage for data reconciliation **RESPONSIBILITIES:** * Handling external client inquiries via phone and e\-mail. * Strong interpersonal skills, as the role involves interaction with the entire team. * Prompt response capability. * Proactivity in problem resolution. * Strong written communication skills for responding to external and internal clients. * Report verification. * Data reconciliation using Excel. * Relationship management with internal and external clients. * Monitoring and tracking documentation delivery schedules. * Controlling and organizing performed activities to ensure timely delivery and final product quality. * Other duties relevant to the department. * **MANDATORY REQUIREMENTS FOR APPLICATION:** * Bachelor's degree completed or in progress (not mandatory) * Basic knowledge of Human Resources (HR routines, labor documents: payroll, time cards, FGTS, INSS, and administrative routines). * Intermediate Excel proficiency required (VLOOKUP, PivotTables, SUMIF, etc.) * Flexible working hours; * Must reside in Belo Horizonte or the metropolitan region. **WORK LOCATION: BELO HORIZONTE \- MG** Minimum Education Level: Bachelor's Degree Preferred Fields of Study:* Business Administration, Bachelor's Degree
