Job Summary: Provide first-level technical support to users, ensuring proper operation of equipment, systems, and IT services, thereby contributing to operational continuity. Key Highlights: 1. First-level technical support to users 2. Diagnosis and resolution of hardware and software issues 3. Preventive and corrective maintenance of IT equipment Profile: Junior Support Technician NIGHT SHIFT 12X36 Scope: Provide first-level technical support to users, ensuring proper operation of equipment, systems, and IT services, thereby contributing to the company's operational continuity. Respond to technical support requests (on-site, remote, or via phone) Perform basic diagnosis and resolution of hardware and software issues Install, configure, and update operating systems and applications Support users with corporate tools (e-mail, internal systems, Office suite, etc.) Perform preventive and corrective maintenance of IT equipment Log and update support tickets in the service desk system Escalate more complex issues to higher support levels Assist with basic network configuration (Wi-Fi, printers, simple cabling) Ensure compliance with IT procedures and policies Address: R. Onze, 188 - Distrito Industrial Riacho das Pedras, Contagem - MG, 32220-000 Period: 07/02/2026 to 08/07/2026 - 10:00 PM to 7:00 AM HIRING VIA MEI / CNPJ / RPA Compensation: R$3,600.00 per month Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
