Description
Job Summary:
A Customer Service Representative provides support to customers, acting as an intermediary between the company and the consumer, clarifying doubts and resolving issues.
Key Highlights:
1. Provide efficient customer support
2. Act as an intermediary between the company and the consumer
3. Resolve issues efficiently
A Customer Service Representative (Customer Support Service) is the professional responsible for providing customer support and acting as an intermediary between the company and the consumer. Their primary role is to handle requests via channels such as telephone, e\-mail, chat, or social media, aiming to clarify doubts, provide information, register complaints, receive suggestions, and resolve issues efficiently.
Additionally, they are responsible for recording interactions in systems, monitoring the resolution of requests, and, when necessary, forwarding requests to other departments within the company.
Employment Type: Full-time CLT
Compensation: R$1\.700,00 \- R$2\.000,00 per month
Work Location: On-site