Office Assistant

Register or update customer data, receive orders, handle bureaucratic matters, and perform other administrative tasks rather than client negotiations.
- Receive customer orders
- Handle bureaucratic tasks
- Competitive benefits package

Job Summary: The Customer Relationship Assistant will handle customers via WhatsApp, answer questions, resolve issues, minimize cancellations, and manage information. Key Highlights: 1. Customer service experience 2. Excellent writing skills for online customer support 3. Handling customers via WhatsApp We have been in the photography business for over 68 years, operating 2 physical stores, 1 online store, a subscription club, and a third location serving as our headquarters in the center of Belo Horizonte. Follow us on Instagram @foto\_clube to learn more about us. Position: Customer Relationship Assistant Working Hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM Offered Benefits: Salary R$1950.00 \+ R$300.00 meal allowance \+ dental plan \+ TotalPass PREREQUISITES: \- Customer service experience \- Excellent writing: clear text construction and correct spelling for online customer support What will your daily routine be like? \- Handle customers via WhatsApp, answer questions, resolve issues, minimize cancellations, provide tracking information, update spreadsheets. \- Download photos, print documents. Employment Type: Full-time Compensation: R$1\.950,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR