Logistics Operations Assistant

Description

Job Summary: Lead and guide the operational team, monitor last-mile and e-commerce operations, and ensure delivery quality. Key Highlights: 1. Leadership and guidance of operational team 2. Monitoring of last-mile and e-commerce operations 3. Management of drivers and delivery personnel to ensure quality **Main Responsibilities:** * **Lead and guide the operational team;** * **Monitor last-mile and e\-commerce operations, ensuring deliveries within SLA;** * **Handle communications with drivers and delivery personnel, ensuring delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, address incidents, and support improvements in the workforce;** Compensation: R$2\.300,00 per month Work Location: On-site