Description
Job Summary:
Responsible for supervising contracts, optimizing services, and managing operational teams to ensure smooth operations and customer satisfaction.
Key Highlights:
1. Management of a pre-established client portfolio
2. Supervision and optimization of service contracts
3. On-site monitoring of cleaning services and implementation of new contracts
### **JOB DESCRIPTION**
Responsible for a pre\-established client portfolio;
Supervise contracts within your region to optimize services provided by the company;
Support operational staff by addressing their needs (e.g., questions, uniforms, payroll, time cards, etc.);
Cover operational staff absences as required and based on priority;
Control operational costs related to contracts under your responsibility (hiring, dismissals, and transfers) within established deadlines;
Perform monthly closing of incidents in your region (overtime, absences, substitutions, leaves, hiring, dismissals, transfers — i.e., all information relevant to payroll processing);
Conduct on-site monitoring of cleaning services;
Implement new contracts in your region of operation together with regional management oversight;
Perform duties inherent to the Supervisory role.
### **JOB REQUIREMENTS**
Completed high school education;
Experience supervising services in the healthcare sector;
Experience with cleaning machinery, equipment, and products;
Service implementation experience;
Familiarity with Operational and HR department routines.
### **BENEFITS**
Market-competitive salary;
Meal allowance;
Health insurance;
Dental insurance;
Company car, notebook, and mobile phone.
### **ADDITIONAL INFORMATION**
**Employment Type:** CLT