My name is João Victor, and I work in the Talent Acquisition area at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Customer Service Assistant in the commercial area. The main focus of this position is selling personal loans as a financial product, primarily through telephone and in-person prospecting conducted internally at the branch. (FULLY IN-PERSON POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: R$2,100.00 during the probationary period (90 days); after completion, the salary increases to R$3,212.00 + performance-based bonuses as a Customer Service Analyst (the promotion to a new role and corresponding salary adjustment takes effect the month following the end of the probationary period). Working Hours: Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break; Saturdays, 8:00 AM to 12:00 PM. Benefits ° Meal Voucher (VR): R$29.35 per day (R$7.00 monthly deduction) ° Transportation Voucher (VT): 6% salary deduction, capped at the actual amount used. Health and Dental Insurance: Bradesco (with deductions for the employee and dependents + co-payment), effective starting the first day of the month following the end of your probationary period. After completing the probationary period, you will be eligible for the following additional benefits: ° Food Allowance (VA): R$463.70 per month (R$1.50 monthly deduction); ° Study Grant: Up to 50% coverage by FAM, depending on the course—available for employees and dependents; ° Gympass—with payroll deduction; *This opportunity is for the Manaus-AM branch.* If you are interested, please send your updated resume for further evaluation. Contact us via WhatsApp: +55 11 988766546 Employment Type: Full-time CLT Compensation: Starting from R$2,100.00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * **Below are some questions related to our hiring process to help us better understand your background!** Have you previously participated in any recruitment process for Adobe, Crefisa’s partner? Could you please confirm whether you are a former employee or currently employed at any of Adobe’s branches or partner organizations? Could you share your experience in selling financial products, credit operations, personal loans, and actively managing customer relationships? Have you previously worked with performance targets or quotas? Education: * Completed High School (Mandatory) Willingness to Travel: * 100% (Mandatory)