Collections Team Leader

Description

Job Summary: We are seeking a proactive Collections Team Leader to coordinate the team, assign tasks, and ensure process efficiency with a focus on service quality. Key Highlights: 1. Lead and guide the collections team 2. Ensure achievement of targets and process efficiency 3. Monitor negotiations with clients, ensuring ethics and professionalism We seek a proactive professional with leadership capabilities to serve as a **Collections Team Leader**. Responsibilities include **coordinating the collections team**, **assigning daily tasks**, monitoring activity progress, and ensuring achievement of established targets, always maintaining focus on service quality and process efficiency. **Key Responsibilities:** * Lead and guide the collections team in daily activities; * Assign and monitor tasks, ensuring productivity and organization; * Support administrative routines related to the collections department; * Monitor negotiations and discussions with clients, ensuring a professional and ethical approach; * Ensure compliance with internal company deadlines and policies. **Requirements:** * Prior experience in collections and/or team leadership; * Strong communication skills and conflict resolution ability; * Organizational skills and sense of responsibility; * Basic knowledge of administrative routines. Employment Type: Full-time CLT Salary: R$1\.598,00 \- R$3\.000,00 per month Benefits: * Medical assistance * Corporate agreements and commercial discounts * Meal allowance * Transportation allowance Selection Question(s): * DESCRIBE YOUR MOST RECENT EXPERIENCE AS A COLLECTIONS TEAM LEADER, INCLUDING ITS NATURE AND SCOPE Experience: * Collections (Mandatory) * Team Management (Mandatory)