Job Summary: Conduct negotiations with delinquent customers, manage collections and payments, and prepare reports for monitoring and decision-making. Key Highlights: 1. Negotiation and management of collections from delinquent customers 2. Processing various write-offs and deposit reconciliations 3. Preparation of collection and overdue reports #### **About the position:** Conduct negotiations with delinquent customers, calculate interest, issue bank slips (boletos), issue consent letters, and process write-offs and settlements of receivables. Prepare reports on collections performed and existing delays to facilitate monitoring and decision-making. #### **Main responsibilities:** Process French write-offs (bank slips); Process deposit write-offs; Approve via cloud platform credits (of lower value) to be refunded to customers; Reconcile and confirm deposits made by customers (on the same day); Process credit card write-offs; Process write-offs for intermediary cards; #### **Mandatory requirements:** Familiarity with activity management systems Proficiency in Excel #### **Desirable qualifications (preferred):** * Experience in administrative routines #### **Work schedule and working hours:** Monday to Friday, 08:00 to 18:00 \- Lunch break from 12:00 to 13:12
João Silva
Indeed · HR
João Silva
Indeed · HR
