CLAIMS ANALYST

Description

Job Summary: Universo AGV is seeking a professional to analyze and negotiate vehicle incidents, ensuring repair compliance and accurate compensation. Key Highlights: 1. Vehicle incident document analysis and dynamics assessment 2. Negotiation of repair costs with workshops and repair progress monitoring 3. Structural assessment and determination of compensation type (partial or total) Universo AGV is a vehicle protection association that aims, through mutualism, to provide all Brazilians with high-quality and excellent service. It focuses on guaranteeing various benefits for members across Brazil who own passenger or commercial vehicles—including motorcycles, cars, trucks, and premium vehicles. **Responsibilities and Duties** * Analyze documents related to vehicle incidents; * Assess collision/impact dynamics; * Determine whether parts are related to the incident under review; * Negotiate repair costs with workshops; * Verify whether repairs comply with authorization; * Ensure estimates conform to association standards; approve estimates; * Monitor vehicle repair progress; * Analyze vehicle structure (assembly determination) and post-incident estimates to define compensation type (partial or total); * Record information and updates in the internal system; * Evaluate photos, videos, and other evidence related to the incident; **Requirements and Qualifications** * Completed high school education; * Proficiency in Microsoft Office suite; * Coursework or knowledge in automotive mechanics, bodywork, or automotive electrical systems; * Preferred: Training or experience as an expert appraiser, claims adjuster, vehicle inspector, or fraud analysis and prevention specialist. **Additional Information** Only Universo members enjoy: * Freedom to dine wherever you prefer using our Caju card, with R$40.00 per workday; * Choice between transportation allowance or fuel subsidy; * Your health is one of our top priorities—your GymPass gym membership is covered by us! Plus, dependent plans start from R$29.90; * Copayment-based Unimed medical assistance; * Professional development through Academia Performance; * Development incentives via university partnerships offering up to 50% scholarships for undergraduate and graduate programs; * Language school partnerships offering special rates for online or in-person courses; * Access to Clube You, providing numerous discounts and benefits at thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more; * We also care about your pet—you’ll receive exclusive discounts on assistance plans offered by our partner Au Happy; * Vehicle protection! 20% discount on Universo AGV association plans! * Gamification program: achieve targets, earn coins, and redeem rewards at Up Store; * SESC card for you and your dependents to enjoy many nationwide benefits, granting access to quality activities and services at low cost. We specialize in a shared area of interest. Universo AGV focuses on guaranteeing diverse benefits for members who own passenger or commercial vehicles. A regulated and authorized activity under Brazilian federal, state, and municipal laws. As an association, Universo AGV exists to collectively meet members’ needs through cooperation.