Description: We’d love it if you have the following experience: * Bachelor’s degree in Administration, Business, or related fields; * Intermediate proficiency in Microsoft Office suite; * Experience in collections is desirable; * Availability for travel; Your main responsibilities will be: Generate and analyze reports, create studies, and identify opportunities; Support, monitor, and provide clarifications to third-party collections; Monitor and map potential information gaps relevant to collections processes that impact operational results; Monitor and identify any deviations related to indicators, processes, and procedures; Contribute to discussions with data-driven insights and interpretations, bringing clarity to processes; Support requests related to third-party collections complaints by gathering information and providing follow-up as requested; Monitor operational indicators: Daily reporting and updating managers on the status of portfolio management under your responsibility; 2512220202491691966