Systems Intern

Description

Job Summary: A Systems Intern will assist with user support, data analysis, permission control, and documentation preparation, contributing to system integrity. Key Highlights: 1. Support for usability and guidance on internal system processes 2. Collaboration in the creation and review of reports and queries 3. Opportunity to learn about system architecture and code flows **Who We Are:** For 50 years, Fundep has been the support foundation of UFMG, responsible for managing research, teaching, extension, and institutional development projects. Authorized also to support other science and technology institutions across Brazil, Fundep serves as a bridge connecting diverse actors in the S&T and innovation landscape. **Responsibilities and Duties** As a **Systems Intern**, you will be responsible for: * Providing support to internal users via the ticketing tool, assisting with system usability, process guidance, and clarification of doubts; * Supporting data analysis and adjustment, following instructions from the responsible team, ensuring data accuracy and database integrity; * Assisting with access permission control for internal systems and modules, responding to requests and maintaining updated records; * Querying and understanding code snippets from internal applications, under analysts’ supervision, to grasp workflows, identify potential root causes of errors, and learn about system architecture; * Supporting the preparation and updating of documentation, including SOPs (Standard Operating Procedures), process flows, and system usage instructions; * Collaborating in the creation and review of reports and queries, with support from coordinators and analysts, ensuring users have access to necessary information; * Logging and tracking tickets with external vendors, where applicable, assisting in resolving issues dependent on third parties; * Assisting in preparing training materials on system functionalities, contributing to user orientation and capacity building. **Requirements and Qualifications** * Communicative, creative, attentive, and organized individual with strong interpersonal skills and critical thinking; * Currently enrolled in an undergraduate program in Information Technology or related fields; * Attention to detail, organization, teamwork, and logical reasoning; * Desired knowledge of Windows Server, SQL Server, programming logic, and Microsoft Office Suite. **Additional Information** Benefits and Perks: * Internship stipend: BRL 1,957.29; * 6 hours/day; * Meal allowance/food voucher; * Free parking or transportation voucher aligned with need; * Breakfast and afternoon snack; * Group life insurance and personal accident insurance; * Day-Off: one paid day off granted on your birthday. Join Fundep! For nearly 50 years, Fundep has been the support foundation of UFMG, responsible for managing research, teaching, extension, and institutional development projects. Authorized also to support other Science and Technology Institutions across Brazil, Fundep connects diverse actors in the S&T and innovation landscape. To help institutions fulfill their role in society, Fundep operates across three complementary dimensions, delivering solutions and services for Project Management, Tender Management, and Program Management. Across these three areas, Fundep provides end-to-end management, covering opportunity prospecting, resource acquisition, legal advisory, procurement, imports, personnel hiring, and financial reporting. Its mission is to serve as a benchmark support foundation, recognized for administrative excellence and credibility in sustainable management. Fundep is present in researchers’ daily work, materializing its impact in multiple ways. Fundep contributed to the national COVID-19 vaccine effort by supporting CTVacinas and Spintech. It assisted Minas Gerais’ judiciary in decisions related to the country’s largest humanitarian and environmental tragedy, managing the Brumadinho project. It also bridges the needs of the automotive industry with solutions developed by research, technology, and innovation centers nationwide, coordinating lines of the Mover program. Furthermore, it ensures transparency and integrity in supporting public agencies and civil society organizations in conducting tenders, selection processes, and professional qualification. These are just some of over 3,000 projects managed annually by Fundep. The Foundation also fosters new businesses, supports technology-based entrepreneurship, and promotes novel approaches to conducting and disseminating research. It operates as a network, mediating complex ecosystems that support science and technology. **FUNDEP VALUES** Fundep operates based on the following values: ***Excellence*****:** Commitment to continuous improvement, aiming to deliver high-quality services recognized by the research, teaching, and innovation ecosystem. ***Diversity*****:** Respect, appreciation, and encouragement of an environment embracing diversity of people, projects, ideas, and cultures. ***Sustainability*****:** Social, economic, and environmental principles leading to sustainability and securing the Foundation’s future while positively contributing to society. ***Integrity*****:** Ethical, transparent, and responsible conduct in all Foundation relationships. ***Creativity:***Internalization of innovative practices, encouraging the pursuit of solutions and new opportunities.